a&o London Docklands Riverside | Hotel in London

8.4 (1010 Reviews) |  1 Bathroom
Surrey Docks Hotel | a&o London Docklands Riverside

Hotel in Surrey Docks, London

This smoke-free hotel features 2 bars/lounges, a snack bar/deli, and self parking. WiFi in public areas is free. Other amenities include 24-hour room service, concierge services, and dry cleaning.
Housekeeping is available on request.
A&o London Docklands Riverside offers 378 accommodations with hair dryers and complimentary toiletries. 47-inch Smart televisions come with premium satellite channels.

Bathrooms include shower/tub combinations. Guests can surf the web using the complimentary wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Housekeeping is provided on request.


The recreational activities listed below are available either on site or nearby; fees may apply.

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Amenities

Air Conditioner
Parking
TV
Wheelchair Accessible
Balcony/Terrace
Accessibility
Transportation/Shuttle
Security/Safety
Business Services
Bedding/Linens
Wellness Facilities
Bar
Toiletries
Guest Services
Entertainment
Breakfast
Barbecue/Outdoor Cooking
Child Friendly
Internet
Laundry

Facility Overview

Bathrooms
  • Hair dryer
  • Free toiletries
  • Private bathroom
  • Towels
  • Shower/tub combination
Bedroom
  • Bed sheets
  • Air conditioning (climate-controlled)
  • Water-efficient showers only
  • Energy-saving switches
  • Recycling
Breakfast
  • Buffet breakfast available for a fee 6:00 AM–10:00 AM on weekdays and 7:00 AM–11:00 AM on weekends: GBP 13 for adults and GBP 6.5 for children
  • 24-hour room service
  • 2 bars/lounges
Parking
  • Free ferry terminal shuttle
  • Onsite parking available only on request
  • Limited onsite parking
  • Wheelchair-accessible parking available
  • Covered self parking on site (GBP 25 per night)
Accessibility
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Elevator
Activities
  • Boat tours
  • Bicycle rentals
Entertainment
  • Satellite channels
  • 47-inch Smart TV
  • Premium channels
General
  • Computer station
  • Banquet hall
  • Water dispenser
  • Vending machine
  • Front-desk safe
  • Grocery/convenience store
  • ATM/banking services
  • Ballroom
  • Library
  • Reception hall
  • Elevator
  • Spanish
  • Lithuanian
  • English
  • Portuguese
  • Arabic
  • French
  • Turkish
  • Double-glazed windows
  • Vegan dining options
  • Comprehensive food waste policy
  • Biodegradable coffee stirrers
  • Comprehensive recycling policy
  • TV in lobby
  • No plastic coffee stirrers
  • At least 80% lighting from LEDs
  • Smoke-free property
  • Vegetarian dining options
Guest Services
  • Snack bar/deli
  • Laundry facilities
  • Grocery/convenience store
  • 24-hour front desk
  • Concierge services
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Porter/bellhop
  • Dry cleaning service
  • Laundry facilities
  • Housekeeping (on request)
  • Wedding services
Internet
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi
  • Available in all rooms: Free WiFi
Outdoors
  • Vegetable garden
  • Terrace
  • BBQ grill(s)
  • Garden

Policies

Check-in
Check-in start time: 3 pm; check-in end time: midnight early check-in fee: gbp 13 early check-in subject to availability express check-in available minimum check-in age: 18
Check-out
Check-out before 10:00 am contactless check-out available express check-out available late check-out fee: gbp 13 late check-out subject to availability
Child Policy
Children are welcome. kids stay free! up to 2 children 17 years old and younger stay free when using existing bedding.
Payment Policy
Fee for buffet breakfast: approximately gbp 13 for adults and gbp 6.5 for children covered self parking fee: gbp 25 per night pet fee: gbp 13 per pet, per day service animals are exempt from fees early check-in fee: gbp 13 (subject to availability) late check-out fee: gbp 13 (subject to availability) the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
Pets allowed for an extra charge of gbp 13 per pet, per day service animals are welcome, and are exempt from fees specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation welcoming dogs only

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges guests must contact this property in advance to reserve onsite parking please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property safety features at this property include a fire extinguisher special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards and debit cards; cash is not accepted this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reviews

Debbie
May 1, 2026 12:58:12 PM
Review Score:   10
Summary: Ideal place for what we wanted nice and comfortable and quiet staff were very helpful easy connection from the Elizabeth line C10 bus took us straight to the hostel
See All Reviews

Room Arrangement

Room Info Facilities
Bed in 6-Bed Mixed Dormitory
Room Size: 538 square feet m2
1 Twin Bed
1 Twin Bunk Bed
Bed in 6-Bed Mixed Dormitory

General

Square meters - 50, No rollaway/extra beds, Ping - 15, Shared accommodation, Square feet - 538, No cribs (infant beds), Number of bedrooms - 1, Pets not allowed, Bed count minimum 1, Bed count maximum 2
Twin Room
Room Size: 215 square feet m2
2 Twin Beds
Twin Room

General

Pet-friendly room, Square meters - 20, Square feet - 215, No rollaway/extra beds, Ping - 6, Desk, No cribs (infant beds), Number of bedrooms - 1, Bed count minimum 2, Bed count maximum 2
6-Bed Room
Room Size: 538 square feet m2
4 Twin Beds and Twin Bunk Beds
6-Bed Room

General

Pet-friendly room, Bed count minimum 6, Square meters - 50, No rollaway/extra beds, Ping - 15, Square feet - 538, No cribs (infant beds), Number of bedrooms - 1, Bed count maximum 6
Twin Room Single Use
Room Size: 215 square feet m2
2 Twin Beds
Twin Room Single Use

General

Pet-friendly room, Square meters - 20, Square feet - 215, No rollaway/extra beds, Ping - 6, Desk, No cribs (infant beds), Number of bedrooms - 1, Bed count minimum 2, Bed count maximum 2
Bed in 3-Bed Dormitory
Room Size: 431 square feet m2
1 Twin Bed
1 Twin Bunk Bed
Bed in 3-Bed Dormitory

General

Number of living rooms 0, Square meters - 40, No rollaway/extra beds, Shared accommodation, No cribs (infant beds), Number of bedrooms - 1, Ping - 12, Pets not allowed, Bed count minimum 1, Square feet - 431, Bed count maximum 2
Quadruple Room
Room Size: 431 square feet m2
3 Twin Beds and Twin Bunk Bed
Quadruple Room

General

Bed count minimum 4, Pet-friendly room, Square meters - 40, No rollaway/extra beds, Number of bedrooms - 1, Ping - 12, Bed count maximum 4, Square feet - 431, Free cribs/infant beds
Double Room
Room Size: 215 square feet m2
1 Double Bed
Double Room

General

Pet-friendly room, Square meters - 20, Square feet - 215, No rollaway/extra beds, Ping - 6, Desk, No cribs (infant beds), Number of bedrooms - 1, Bed count minimum 1, Bed count maximum 1
Family Room (2 Adults + 2 Children)
Room Size: 431 square feet m2
3 Twin Beds and Twin Bunk Bed
Family Room (2 Adults + 2 Children)

General

Bed count minimum 4, Pet-friendly room, Square meters - 40, No rollaway/extra beds, Number of bedrooms - 1, Ping - 12, Bed count maximum 4, Square feet - 431, Free cribs/infant beds

FAQ's

Is this a&o London Docklands Riverside pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the a&o London Docklands Riverside have a swimming pool?

No, this a&o London Docklands Riverside does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in a&o London Docklands Riverside?

Best-rates for the a&o London Docklands Riverside starts from $103 per night with includes Security/Safety, Business Services, Entertainment, Barbecue/Outdoor Cooking, Parking, Balcony/Terrace, Bedding/Linens, Breakfast, Air Conditioner, Transportation/Shuttle, Bar, Toiletries, Guest Services, Child Friendly, Laundry, Wheelchair Accessible, Wellness Facilities, Internet, TV, Accessibility with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is a&o London Docklands Riverside a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel Good or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the a&o London Docklands Riverside wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the a&o London Docklands Riverside is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the a&o London Docklands Riverside?

Based on the information reported by the owner or manager, the a&o London Docklands Riverside indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for a&o London Docklands Riverside?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Check Hotel Availability
Nightly rates from:
USD103
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